Frequently Asked Questions

About Software

A management information base (MIB) is a database that manages the entities in a communication network and associated with the Simple Network Management Protocol (SNMP). Our LAN Card supports SNMP agent function. To download standard MIB data, please visit our website at https://sanups.sanyodenki.us/product/lan-card/ and click the “Software & Firmware” tab.

If you need a private MIB data, please contact us at (310) 783-5405 or e-mail us at sanups@sanyo-denki.com

If your web browser is not displaying the LAN Card interface, please make sure you are using Internet Explorer 8 or later. Google Chrome, Firefox, and Microsoft Edge are also supported, but only when the Java Web Start function is used.

SANUPS SOFTWARE STAND ALONE will display a popup message on the desktop of Windows OS. To disable this feature, please follow the User Guide 6.5 Setting the monitoring conditions: https://ups.sanyodenki.us/support/solutions/articles/26000027382-6-description-of-the-functions