Support
24H CALL SUPPORT CENTER
Can’t find the answer online? To resolve your issue, please call our 24 hours call acceptance center.
A technical service representative will be in touch with you within next business day.
> Call Us: 1(310)783-5405
ONSITE FIELD SUPPORT
Onsite Installation service, Troubleshooting, and Technical Support are available in the Greater Los Angeles area.
Looking for a Replacement Battery?
Is Your uninterruptible power supply system beeping? Well, it is a time to replace your battery. All of our UPS systems are programmed to beep after 4.5 years* since the first installation to remind you a battery replacement.
*Our battery’s expected life is 5 years. Battery life varies depending on operation environments such as temperature, humidity, and commercial power condition.
RECYCLE OLD BATTERY
We recycle old batteries and issue a proof of disposal.
Please send old battery packs to us.
> Send To: Sanyo Denki America, Power Division
> Address: 478 Amapola Ave Torrance, CA 90501
PRODUCT WARRANTY
You can check the warranty status and the expiration date from the page below. You will need a serial number. The serial number is usually on the nameplate sticker on the uninterruptible power supply system.
